Privacy policy

Collection of Personally Identifiable Information / GDPR

When using our website, alphalyse.com, we may process your Personally Identifiable Information (PII), which is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context.

You can access our website without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information.

When submitting a request form or signing up for our newsletter or webinars, be it on our site or via LinkedIn or Google, you may be asked to enter your name, email address, company name, or other details to help you with your experience or for us to fulfill your request. We may save any email correspondence that is relevant to your inquiry or case. Your information is deleted when it is no longer necessary for the purposes for which it was collected.

We do not specifically market to children under the age of 13 years old, nor do we knowingly collect any personal information from them.

Use of your personal information

We may use the information you provide:

• To communicate with you regarding your request.
• To follow up with you after correspondence (by request form, email, or phone inquiries).
• To follow up with you after participation in our webinars.
• To improve our website’s appearance and user experience, as well as to compile statistics using cookies. Read more about this in our cookie policy.

We may collect your email address to:

• Respond to inquiries and/or other requests or questions.
• If you sign up for our webinars or newsletter or download documents by email: Send you information about related products and/or services, as well as news about our company. On occasion, we may also ask you to participate in a questionnaire.

When you sign up for our webinar and newsletter, we agree to:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can either click the link at the bottom of any email or contact us at info@alphalyse.com, and we will promptly remove you from all correspondence.

All information we process about you will generally come directly from you, and we will only process your data for as long as it is necessary for the purpose for which it was collected. We delete the information on an ongoing basis and delete it within five years after concluding our services regarding your request.

Transmission and transfer of personal information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include transmitting your information to our website hosting partners and other parties who assist us in operating our website and email services, so long as those parties process your data according to our specific instructions and agree to keep this information confidential.

We may transfer your personal data to our hosting partner, Cloudways Limited, to process your information in third countries. To ensure the safety of your information regarding the transfer, we have entered EU Standard Contractual Clauses (SCC) with Cloudways Limited. You may request a copy of the SCC by contacting us at info@alphalyse.com.

Changing or deletion of data

You may request a review, update, correction, or deletion of your personal data by emailing us.

Security of your personal information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your rights

If you are an EU citizen, you have several fundamental rights concerning the GDPR that you can use when we collect information about you. Your rights include the right to request access to and rectification or erasure of your personal data, restriction, and objection to our processing, and the right to receive your data in a structured, commonly used, and machine-readable format (data portability). These rights may be associated with certain conditions and restrictions.

If you have consented to our processing of your information, e.g., by signing up for our newsletter or webinars, you can revoke this consent at any time.

If you are dissatisfied with our processing of your personal information, you may file a complaint with the Danish Data Protection Agency via their website www.datatilsynet.dk or by calling at +45 33 19 32 00.